The world of transport is constantly changing, just like our approach. Thanks to our many years of expertise and experience in global forwarding, customs and consulting, we relieve our clients of the hassle of organizing and managing their transport flows. Whether it concerns a small part of a transport flow or an entire route, you can always count on a correct, dynamic approach according to our FVG Flow Services.
01 // Trust in motion
Faithful Flow
Faithful Flow is the cornerstone of our approach at FVG Services. This pillar represents our commitment to making the entire flow of freight forwarding and customs as accessible to you as possible. With our expertise and experience, we strive to make every step of the process smooth, safe and flawless.
We understand and closely monitor the challenges surrounding freight price dynamics. Our communication on price trends provides greater insight and certainty. Moreover, we have a reliable network of partners, with whom we make clear agreements in advance to ensure smooth cooperation.
Whether a full end-to-end solution or modular collaboration, we tailor our approach to our customers' needs.
Our second pillar revolves entirely around visibility. We strive for a high level of transparency and accessibility in the shipping and customs processes, allowing you to manage your shipments with confidence.
Thanks to our FVG app, you have full insight into every step of the process, from planning to delivery. We are constantly adapting our app based on our customers' needs, so they always have the most accurate information. With our app, we offer not only convenience and visibility, but also powerful reporting capabilities.
We value safety and control when managing your transportation flows. We unburden you so you can focus on your core business while we get things moving worldwide according to legal frameworks and obligations.
We achieve the Global Grip pillar by working closely with local partners who have full control over shipments at their locations. Do we notice problems or delays? Then we proactively communicate with suppliers or agents to address it as quickly as possible.
We are heavily involved in every step of the transportation flow and constantly monitor legal frameworks and obligations to ensure that our customers always comply with applicable regulations.
At FVG, we value our Service Level Agreement (SLA), in which we set out our promises to clients and strive to provide the best possible service.
Accessibility
We strive to make freight forwarding and customs more accessible to our customers both online and offline, to lower the barrier within this complex matter.
Transparency
We place great emphasis on transparency, providing clear pricing and information so that customers can make informed choices and know exactly where they stand.
Visibility
Visibility into transport flows is essential. We offer our customers insight into the total flow of freight forwarding and customs so that all information can be perfectly monitored and retrieved.
Efficiency
We ensure that customs and freight forwarding flows run efficiently so that our customers do not lose time unnecessarily. Our Tracy software offers great added value here.
Reliability
Reliability is at the heart of FVG Services. Our clients can count 24/7 on the fact that their transport flows are safe in accordance with legal frameworks and obligations.
Sustainability
Sustainability is an integral part of our Service Level Agreement. We strive for efficient logistics processes with as little environmental impact as possible.
Do you have more questions about our approach? Ask Jan & Wim.
